SKULL PAKE
Q: How long receive my parcel?
A: It take will 10-20 Business days and we can ship to worldwide
Q: What’s my parcel including ?
A: Bull skull or ram skull and horn, hanging spikes
Q:Does the shipping fee include remote area surcharge?
A:Yes,the shipping fee Includes delivery to normal distance areas and remote areas delivery costs
Q:Does the price include duty or other tax?
A: Our price does not include any duties or other taxes, all tax costs are borne by you, please check your country's tariff thresholds and other tax related information, usually in the process of processing, we will try to legally help you avoid various taxes, very special circumstances you need to pay some necessary taxes
Q: Can i payment by my credit card? And how can I secure my credit card?
A: Yes, you can use your credit card (visa ,master, jcb) or debit card via paypal payment your order, Your card information is not retained on our website. paypal is a global company and proven to be a very secure payment method, so feel free to use it .
Q:How to sure my purchase skull art not a replica or faux wall art?
A: Our each yak skull or sheep skull is from Qinghai-Tibet Plateau artificial breeding, is truly collection art, 100% genuine, and come in a variety of shapes, sizes.Each skull is completely unique, When owning a Real Authentic Taxidermy Cow Skull , you honor their historical legacy
Q: How to remove dust from the decorative surface of the skull
A: Please Avoid water and cleaning agents
1. Use a soft-bristled brush:
Firstly, gently brush the surface of the skull decoration with a soft bristled brush ,you can also use vacuum cleaner. This method is suitable for removing dust on lighter surfaces and will not cause damage to skull ornaments.
2. Use a batter:
If have not regular cleaned lead to dust accumulation too thick, brush with a soft brush to remove the dust, then mix flour and water to form a paste, , onto the surface of the skull decoration. After the batter is dry, use a clean brush to remove it, will effectively remove deep layers of dust and grime.
Q: What’s your return police?
A:Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
1.Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at contact@skullyake.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
2.Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email contact@skullyake.com and send your item to No.28 Tuanjie bridge road ,Yuncheng community, Chengdong District, Xining City, Qinghai Province, China . 810000 ,Zhanghao 15110981782
3.Return and return shipping fee
To return your product, you should mail your product to No.28 Tuanjie bridge road ,Yuncheng community, Chengdong District, Xining City, Qinghai Province, China . 810000 ,Zhanghao 15110981782
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.